Please find below a few questions that we are often asked by our customers, they might just help clear up a query that you have before ordering? If not then please don't hesitate to contact us here.
Do you deliver Internationally?
Yes, we deliver anywhere in the world. You can find out all of our delivery information here.
How much is P&P?
P&P is free within the UK, further information about International delivery costs are available here. All orders are sent by recorded delivery and a tracking number will be issued on despatch.
I am not sure about what size to order?
You can find our Size Chart at the bottom of every page on the site, the information there should be able to help guide you but please feel free to contact us here if you would like further assistance on what size to order.
I have checked your Size Chart but I am not a standard size, can you alter the pattern for me?
Yes, we are very happy to alter our blocks to help you get the right fit, please don't hesitate to get in touch with us here, where we can discuss these options at no extra cost.
Can I change the colours of an item?
Yes, each latex piece is made to order, so please feel free to enquire about stock availability of other colour options, we will be happy to consider any colour changes on any garments. You can also alter length and some other style lines. For full info see here.
Can I return my latex clothing if I am not happy?
Each latex clothing item from williamwilde.com is made to order and so unfortunately can not be returned or refunded. That said you can contact us here to make any enquiries about size before you order so you are extremely unlikely to be dissatisfied.
Is latex clothing easy to care for?
The care of latex clothing is not difficult, but a little different from regular clothing, so please check our Care of Latex page for full info. You can of course also get in touch here with any specific questions, we have years of experience!
What is best to help get into my latex clothing?
Our latex clothing is sent out with a light covering of Talcum Powder, this will assist you in getting into your garment. You may also want to try a latex friendly lubricant called Dressing Aid, more details here.
Why buy from WilliamWilde.com?
At William Wilde each item is made by hand to order in London, England; we cut and glue only from the best quality latex sheeting and so achieve perfect results every time. We consider our customer service as second to none and we insist upon giving you the best shopping experience that we find possible. You can also see why stars like Kylie Minogue and Paloma Faith choose William Wilde here.